Returns & Exchanges
At GoodBuy Gear, we want you to love your new style, which is why we offer a hassle-free 30-day return policy on all unworn items with original tags. If your purchase isn't the perfect fit, we are here to help you find an alternative or provide a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.